Social MediaIn this age, customers expect us to be present and available where they are, making organisations step up their communication channel strategy.
Telecom Stack supports our customers in integrating and technical management of social media channels into their current business ecosystems.
A.I. IntegratedAutomated, A.I. supported analytics, reporting and alerts, providing deeper and broader management oversight.
You get in-depth analysis of all incoming calls and messages, from all sources and how organisations resources are allocated.
Provide a presence in 160+ countries, connecting your team anytime, anywhere.
Give each email additional attention with embedment tools and control systems.
Communicate with your clients over platforms like: WhatsApp or Messenger.
Engage with your customers through their preferred social media channels.
Chat with your website visitors in real time, generate sales while leads are still hot.
Utilise every mobile network to engage with your customers, their way.
OMNI-CHANNEL360 Customer Engagement Tools
Unified customer engagement tools under one single interface helping your team to manage all communication channels at once.