Asterisk

Compiled in PHP, each instance utilises MySQL to manage the single or multi-tenant PBX that is built over Asterisk PBX infrastructure. The UI (user interface) ensures ease of use. No matter the requirement of single or multi-tenant configured environments, our system provides reliability with redundancy solutions and real-time resource monitoring, resilience and scalability through load sharing, system integrations into third party offerings such as CRMs, billing, reporting that customisable.

Realtime Scalability

A benefit of our real-time PBX solution is that it uses a database instead of plain files, and this configuration is read in real-time, from the database only when needed, reducing the performance load on the Asterisk PBX. Each change to the configuration is in the database and immediately active. This is a huge improvement from the basic Asterisk PBX, where the configuration data is stored in plain files. Then each specific configuration file is changed with every configuration change, and the basic asterisk instance is instructed to reload its particular configuration. When the data upload requests increase on the basic Asterisk PBX, there is an increase in resource requirements that could result in call quality issues.    

Multi-tenant

The Multitenant PBX can serve multiple clients within a single software instance. Each client has a dedicated PBX, but they share the same server and the same asterisk instance. Keeping the records isolated to each client at a user level while allowing for whole ecosystem management and oversight at an administration level. The multitenant architecture is a software application designed to virtually partition its data and configuration, and each client works with a customised virtual application instance, reducing costs and maximising resources.    

Availability

Telecom Stack Cloud PBX has the flexibility to be hosted on a single server or on multiple servers resulting in scalability mitigation of risk, allowing for flexibility and improving availability, no matter the business requirements. Each system component can run on a distinct server, improving overall capacity and resilience by adding more servers. Each Asterisk server can be used by any client, resulting in any server within the cluster can be removed without disrupting the services. This is confirmed by the system architecture, where no information is stored on any single Asterisk server but pulled from a database of servers.   

Reliability

Taking our PBX solution's multiple servers approach removes any service uptime problems. It eliminates the single point of failures from each server as they all perform the same function from a user point of view. Multiple servers providing the same service let support the increase to the overall capacity of the ecosystem by adding additional servers to the ecosystem.   

Provisioning

Telecom Stacks solutions include a cloud-based hardware provisioning solutions that provide ultimate control and convenience for physical phone and softphone management through remote deployment, configuration and control. Each device is allocated to the multi-tenant environment and is seamlessly integrated into the current communication infrastructure with minimum effort.